1. Who we are
We operate this website and are responsible for protecting your personal information.

2. Information we collect
We may collect your name, email address, phone number, billing and shipping details, and any information you submit through forms on the site. When you place an order, payment information is processed securely through our payment provider; we do not store full payment details on our servers.
We also collect technical information such as your IP address, browser type, device data, and pages you visit. Cookies and similar technologies may be used to remember your preferences and analyse site performance.

3. How we collect information
We collect information when you place an order, create an account, submit a form, contact us, or interact with the site. Technical data is collected automatically through your browser.

4. How we use your information
We use your information to process orders, manage your account, respond to enquiries, improve our website and services, comply with legal obligations, and send marketing emails if you have opted in. We rely on contractual necessity, legitimate interests, legal obligations, or your consent depending on the purpose.

5. How we store and protect your information
Your information is stored securely and protected with appropriate security measures. We keep your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. You may request deletion at any time unless we are legally required to retain certain records.

6. Sharing your information
We do not sell your personal data. We may share it with trusted third-party service providers such as payment processors, hosting providers, analytics services, and order fulfilment partners. These providers are only allowed to use your information to support our services. We may also share information if required by law or to protect our legal rights.

7. Cookies
Cookies are used to enable core site functions, remember your settings, and analyse visitor behaviour. You can adjust cookie settings in your browser, though disabling certain cookies may affect how the website works.

8. Your rights
You have the right to access your personal data, request corrections, request deletion, object to certain processing, restrict processing, or withdraw consent for marketing communications. To exercise any rights, contact us using the details above.

9. Changes to this policy
We may update this Privacy Policy when necessary. Updated versions will be posted on this page with the new “Last updated” date.

10. External links
Our website may include links to third-party sites. We are not responsible for the privacy practices of external sites. You should review their policies when visiting them.